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MEMBERSHIP

TERMS & CONDITIONS

1. Validity & Usage

  • Classes are valid strictly from Monday to Friday.


  • Classes are not valid on weekends and cannot be used outside the permitted validity window.

2. Billing & Renewal

  • Membership operates on a recurring monthly cycle.


  • Fees are automatically charged at the start of each billing cycle unless cancelled prior to the renewal date.

  • Failure of payment may result in suspension of membership and/or class access.

3. Class Usage

  • Classes are valid for eligible Reformer Group Classes only.


  • Classes have no cash value and are non-transferable and non-shareable.

  • All classes must be used within the billing cycle and will expire thereafter.

4. Start Date Selection:

  • At the time of purchase, participants are required to select a start date for their plan. This allows for flexibility based on individual preferences and schedules. The selected start date marks the commencement of the plan's validity period.

5. Freeze Privilege

  • Members may freeze their membership once per calendar year for up to 4 weeks.


  • Freeze requests must be submitted in advance and are subject to approval.

  • Classes will be paused during the approved freeze period.

6. Guest Pass Privilege

  • Members are entitled to guest pass(es) per billing cycle.

  • Guest must be a first-time client to DAYR Studio.


  • Guest passes are valid for eligible weekday classes only.


  • Guest passes must be used within the same billing cycle and are non-rollover.


  • Guest passes cannot be accumulated, transferred, or exchanged.

7. Bookings & Cancellations

  • Standard studio booking and cancellation policies apply.


  • Late cancellations and no-shows will result in class forfeiture.

8. Plan Adjustment

  • Membership upgrades or downgrades will take effect from the next billing cycle.
    Mid-cycle adjustments are not permitted

9. Suspension & Termination

DAYR Studio reserves the right to suspend or terminate memberships in cases of:

  • Class misuse

  • Unauthorised sharing or transfers

  • Disruptive behaviour

  • Payment failure

10. Refund Policy

  • All membership fees and unused classes are strictly non-refundable.

11. Minimum Commitment & Cancellation Policy

The Weekday Membership requires a minimum commitment of two (2) consecutive billing cycles.

  • Membership cannot be cancelled during the minimum commitment period

  • ⁠Cancellation requests submitted during the commitment period will take effect after completion of the second billing cycle

  • A minimum of 30 days’ notice is required prior to the next billing date

  • No mid-cycle cancellations or refunds are permitted

  • Failure to submit a cancellation request before renewal may result in the next billing cycle being charged.

FIND US

92-02 Jalan Adda 7, Adda Heights

81100 Johor Bahru, Johor, Malaysia 
 

+6011-5429 8948

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©2023 by DAYR STUDIO (202203293829/CA0357262-X)

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