FAQs

Your membership is billed monthly on a recurring cycle and includes access to all weekday Reformer group classes (Monday–Friday only). Billing starts on the day you choose and renews on the same calendar day each month. Example: A membership starting on 8 March will renew on 8 April. All classes must be used within the billing cycle and do not roll over.

Yes, there is a minimum commitment of 2 consecutive billing cycles. Cancellations submitted during this period will only take effect after the second billing cycle is completed.

You can cancel via: My Account > Plans > Select your membership A minimum of 30 days’ notice is required before your next billing date. No mid-cycle cancellations are allowed. If cancellation is submitted before completing the minimum commitment, the plan will only end after the 2-month period.

Guest passes allow you to invite a first-time client to DAYR Studio for a complimentary class. How it works: Guest pass code and instructions will be sent via email on the 1st day of each month Code is single-use and becomes invalid after redemption Must be used by a guest via their own account (members cannot use their own code) Subject to class availability Standard booking & cancellation policies apply Misuse of code may result in invalidation What your guest gets: 1x Reformer class credit (one-time use only) Valid for: Reformer101, Reformer Stretch, Reformer Core Excludes all classes with prerequisites (no exceptions) Valid for 1 month from the date of issue

You may freeze your membership once per calendar year for up to 4 weeks (advance request required, subject to approval). Plan upgrades or downgrades will take effect from the next billing cycle only. Mid-cycle changes are not permitted.

Memberships are non-transferable, non-shareable, and non-refundable Classes are valid for weekday use only (Mon–Fri) Late cancellations and no-shows will result in class forfeiture Failed payments may result in suspension of access